Returns & Exchanges
At daals, we want you to love your home as much as we do, which is why we offer a straightforward 30-day return policy for any items that aren't the perfect fit. Please ensure all items are returned in their original packaging and in a resalable condition to qualify for a full refund.
Initiate Your Return
Log into your account or use our online portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully disassemble your furniture if necessary and pack it back into its original boxes, ensuring all hardware and instructions are included.
Schedule a Collection
Choose a convenient date for our specialized two-man courier team to collect larger furniture items, or drop off smaller parcels at your nearest designated point.
Receive Your Refund
Once our warehouse team has inspected the returned goods, we will process your refund back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing