Frequently Asked Questions
Everything you need to know about your furniture shopping experience
What are your delivery options and lead times?
We offer standard and express delivery across the UK. In-stock items are typically dispatched within 2-5 working days, while larger furniture pieces may require a scheduled two-man delivery service.
Do you offer a warranty on your furniture?
Yes, all daals products come with a minimum 12-month manufacturer's warranty covering structural defects and workmanship to ensure your peace of mind.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. If you are not completely happy with your purchase, you can return it in its original packaging for a refund, subject to our terms and conditions.
Can I request fabric samples before purchasing a sofa?
Absolutely. We understand the importance of texture and color, so we provide free fabric swatches for most of our upholstered collections to help you make the right choice.
Does my furniture arrive pre-assembled?
Most of our items are designed for home assembly to ensure they can be safely transported and fit through standard doorways. Each product includes clear instructions and all necessary hardware.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and Clearpay to help spread the cost of your purchase.